https://www.fradeo.com/de/kandidaten/deutsch-franzoesische-stellenangebote/customer-service-agent-web-bilingual-german-m-f-d
Customer Service Agent Web Bilingual German (m/f/d)
- France, Home Office
- 7. Oktober 2024
- Ref. FRDJOB2022022516144118
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park4night
park4night is an information sharing application for travellers in camping-cars and camper-vans (iOS/ Android).
park4night, information sharing application for travellers in camping-cars and camper-vans (iOS/ Android) are recruiting for a Customer Service Agent to respond to customer emails, to offer advice and information.
Your role :
- Respond to customer service queries, by email only, to ensure an optimal response time.
- Moderation of the client database.
- Make decisions about changes/deletion of certain elements (in accordance with guidelines).
- Work in close collaboration with the rest of the team, as required.
- Hybrid contract - partly homeworking, partly office
- Participation in international trade fairs 3 x per year (hotel and meal allowance provided)
- Summer season - 2 hours work for 3 weekends between June, July and August, time to be recovered from weekdays either the week before or after
Skills required:
- German speaker (professional/bilingual), French (competent) and English (would be an advantage).
- Professional proficiency of internet technology (navigators, web browsers, use of google maps)
- Independent, confident et capable of making decisions.
- Ability to work as part of a team
- Lives in France, ability to commute to our office in St-Péray
